Showing posts with label User Comments. Show all posts
Showing posts with label User Comments. Show all posts

Monday, September 08, 2008

Comment About Friday Hours

One of our patrons recently wrote to us about our Friday hours:

"I recently came to the library on a friday night hoping to get some work done before the weekend. I got there at 7, and was told the library closed at 8. I am very confused why a college lbrary closes so early. If you value education, why isn't the library open like any normal day of the week. I was very upset about this."

Library Director David Schoen responds:

"Sorry we weren't able to meet your needs. The Library at Niagara University is subject to budget constraints typical of a smaller Catholic college, which means that expenditures need to be optimized and we have to make choices that will occasionally disappoint patrons. When studying what hours we should be open our statistics show low usage on Friday evenings, hence the 8 pm closing time. The libraries of the two colleges most similar to Niagara University in the region, Canisius and St. Bonaventure, also close at 8 pm on Friday nights.

Thank you for taking the time to send the suggestion. We will include your suggestion in any future analysis of library hours we perform."

If you have any comments about the library, please write them in our comment book on the first floor near the DVDs or submit them using the comment box on our home page. Thanks!

Monday, May 12, 2008

Patron Comment About Library Hours

One of our patrons recently commented:

"I think it's ridiculous that the library closed at 8pm on Friday of finals week when there are finals on Saturday as well..when the rest of the week it stayed open until 1 am considering the library is necessary for studying."

Library Director David Schoen responds:

"I'm sorry that you needed the Library and we weren't open. We will look at attendance statistics to determine if we were mistaken in closing."

Thursday, May 08, 2008

Patron Comment About History Collection

One of our patrons recently commented:

"As a graduating senior from the department of history, I have really appreciated the help of the library staff over the last four years. I have one suggestion for the type of books the library should buy (especially for history): more primary source and document reader books from a spectrum of time periods. Many of the papers history students write need primary sources to give weight to their arguments. Thanks!"

Library Director David Schoen responds:

"Thank you for taking the time to point this out. I think you are right. We will work on improving that aspect of the collection this summer."

Thursday, April 03, 2008

Comment About Lighting in the Recreational Reading Area

One of our patrons recently commented that we need more relaxing lighting in our Recreational Reading area.

Library Director David Schoen responds:

"Good point. As we move forward with planning for better spaces, lighting is near the top of our priority list."

If you have any comments about the library, please write them in our comment book on the first floor near the DVDs or submit them using the comment box on our home page. Thanks!